FAQ's
What does Indestructo provide?
Indestructo Party Rental rents a full line of Tent and Party equipment from an intimate party to a large scale public event. We also offer a full line of exhibit booth equipment and services for Trade Shows or Expositions. Click on our Tent Rentals, Party Rental and Expos to view our ever increasing rental inventory. In addition to quality equipment, Indestructo provides unparalleled experience and customer service. Call or Request a Quote to get started with one of our experience event planners to help create an extraordinary experience.
Where are you located?
Indestructo Party Rental is located in a North Chicago suburb:
1500 Birchwood Avenue
Des Plaines, Illinois 60018
847-375-8510
What geographic area do you serve?
We serve the greater Chicagoland area, southern Wisconsin, southeast Michigan and northwest Indiana. . Please give us a call to find out if we deliver to your area.
Are you insured?
Indestructo is fully insured including Workman’s Compensation, General Liability and Commercial Automobile.
Are your tents fire retardant?
Yes and a certificate is available upon request.
Request A Quote
How does the rental process work?
The process starts with a phone call or an on-line Request for Quote. A formal Proposal along with Terms & Conditions is then emailed, faxed or mailed to you for your review. To reserve your equipment, a deposit is needed along with a signed Proposal and Terms & Conditions page. We accept cash, checks or credit cards. A week prior to your event, we contact you for a thorough walkthrough of your Proposal. After the event, we remove all equipment leaving the grounds in the same condition as we originally found it. For more details, please see our Event Planning page.
How far in advance should I reserve my equipment?
It is always best to allow as much lead-time as possible. Since there are many details to address when arranging a special event, planning ahead provides the most satisfaction and peace of mind.
How do I know what size tent I need?
The dimensions of your tent are based on the activities planned, including the number of guests, type of seating, food and beverage service, band and dancing. We are here to help determine the most effective tent size to meet your activities and available space.
Can you install tents over decks, patios or driveways?
Yes, our frame tents can be installed over decks, patios or driveways with special staking or water barrel anchoring to accommodate a given space.
What should I do about underground electrical wire or sprinkler systems?
For tent installations, we contact J.U.L.I.E. to mark any existing underground utilities. However, It is the responsibility of the client to flag/mark off any privately installed underground lines for sprinkler systems, gas BBQ grill, pool, septic etc.
What if a piece of equipment is not listed?
If you are in need of equipment not listed, please contact one of our event planners with your request. We will do our best to accommodate your needs.
When is final payment due?
The final payment is due upon Delivery of equipment. This can be paid by cash, check or charged to your credit card. Corporate clients may establish open credit subject to approval.
Delivery
What are your delivery fees?
Delivery fees are unique to each event and are based on location, time of Delivery and Pick-Up and special Delivery instructions. They are included in your Proposal.
When will you deliver my equipment?
Delivery is usually scheduled 1 to 2 days prior to the event based on weather and location. We try to honor all customer preferences. Delivery includes set up of tents and equipment.
Do I have to be home for the delivery?
Yes, we recommend that you or a representative be present at the time of Delivery to ensure that your equipment get delivered and set up at the correct location and quantities are accurate.
What if I need a special time for Delivery or Pick-Up?
We will try to accommodate your request for any special Delivery or Pick-Up times. Please let your event planner know your requirements so they can be factored into our delivery schedule.
Pick-Up
Is there a fee for equipment Pick-Up?
No, Delivery fees cover both Delivery and Pick-Up.
Do I need to do anything prior to Pick-Up?
A bag is provided to package your soiled linens. Please take care to remove excess food and debris from the cloths and napkins prior to bagging. Linen should be completely dry and free of moisture. We ask that all food service products be rinsed of all food and liquids. Completely dry and return the products to the crates and racks in which there were delivered. Grills should be cool, empty and clean. Anything not provided by Indestructo must be removed from under the tent.
Can I pick up my order?
Most equipment can be picked up one day prior to the event and returned the business day following the event. You will need a driver’s license and major credit card to Pick-Up equipment. All tents must be installed and removed by our staff. We do not carry any self-install tents or canopies.
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Indestructo Rental Company, Inc.
1500 Birchwood Ave.
Des Plaines, IL 60018

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